All functions
Customer conversations · Customer support
Answer the routine questions instantly. Escalate the rest with context.
Answer common questions from approved content and route exceptions to your team.
The problem it solves
Support teams answer the same questions every day while urgent issues wait in the same queue.
- E-commerce
- Software
- Delivery businesses
What it does
- An approved answer library built with your team
- Exception rules for refunds, complaints, and sensitive topics
- Ticket handoff with conversation history
- Monthly report on unanswered questions
Example workflow
- IntakeCustomer message
- ProcessingMatch approved answer
- ReviewCheck exceptions
- OutputReply or ticket
Try it
Simulated demoSample data only. Nothing is sent or booked.
Sample message
"What is your return window?"
- Message received in chat
- Matched approved answer: Returns policy
- No exception rules triggered
- Reply sent with policy link
ReplyExample output
Run the demo to see the work product.
What we'll need from you
- Access to the phone line, chat, or inbox the assistant will answer
- Your business hours, services, and the questions customers usually ask
- Rules for when a person should take over, and who that person is
Pricing
Standard package
Indicative- Setup
- From $500
- Monthly
- From $400
The starting price covers the standard package. Larger deployments with multiple locations, higher usage, additional integrations, or connected business systems are quoted individually.
All prices in USD, indicative and subject to review. Usage, third-party licenses, and advertising spend are additional unless your proposal includes them.