All functions
Customer conversations · Call routing & human handoff
The caller who wants a person should reach one — with the context already there.
The assistant handles routine requests and passes the right calls to the right person, with a summary.
The problem it solves
Callers repeat themselves to three people, or end up in a queue for a question nobody there can answer.
- Dealerships
- Multi-location businesses
- Service departments
What it does
- Routing rules by intent, department, and schedule
- Availability controls your team can update
- Call summary passed with every transfer
- Fallback when nobody is available
Example workflow
- IntakeIncoming call
- ProcessingUnderstand intent
- ReviewPick available person
- OutputWarm transfer + summary
Try it
Simulated demoSample data only. Nothing is sent or booked.
Simulated call
"I was quoted one price yesterday and a different one today. I want to talk to a manager."
- Intent detected: pricing dispute
- Manager on duty checked
- Summary prepared
- Transfer offered to available manager
Transfer cardExample output
Run the demo to see the work product.
What we'll need from you
- Access to your phone system or a number we can forward to.
- Who handles which requests, and their working hours.
- What should happen when nobody is free: message, callback, or voicemail.
- A review of transfer rules with your team before going live.
Pricing
Call routing & human handoff
Custom pricing based on your business model, company size, and requirements.
Discuss your requirements